Urology Sydney wishes to reassure you all information
provided to this Practice is treated in the
strictest confidence and in accordance with
our Privacy
Policy. You should know that we
do not keep paper records - we store all your
information on our computerised patient information
system.
WHAT TO EXPECT
The doctor may request additional diagnostic
investigations including pathology and / or
radiology tests after your consultation. Should
additional investigations be required our staff
will endeavour to assist you in organising these
tests on the day of your visit.
DIAGNOSTIC
PROCEDURES
Urodynamics, Flow rates and Ultrasound of the
bladder are all performed within our Practice
rooms in the presence of a Urologist and our
own urological Practice
Nurse.
PATIENT EDUCATION
We believe patient education is vital for making
informed decisions related to your health. We
have an extensive range of patient information
brochures to assist you in making informed decisions
with regard to your treatment. Our Practice
Nurse establishes a relationship with you immediately
following your consultation. This provides support
and education throughout each step of the process
from diagnosis and investigation through to
treatment.
ESTIMATE OF
MEDICAL FEES
We provide you with an estimate only of the
fees charged by this practice to indicate likely
costs at the time of consultation and/or surgery.
Should you require in-hospital or Day Surgery
elective procedures our quote does not include
services provided by other doctors, anaesthetists,
surgical assistants, radiologists and / or pathologists.
Quotes are exclusive of all costs associated
with your hospital
accommodation, pharmacy and / or physiotherapy.
PUBLIC v PRIVATE
HOSPITAL OPTION
Our urologists operate at both the Public and
Private Hospital on the North Shore, Inner
West and the St George and Sutherland areas
including teaching hospitals of the University
of NSW. Our Urologists are committed to providing
excellent care to both insured and non-insured
patients. Should you elect to be admitted as
a public patient in a Public hospital, you are
not given the option of choosing your preferred
doctor and your operation may be performed by
a Registrar training in this field of expertise.
Admission as a Private patient entitles you
to the option of choosing your preferred treating
doctor regardless of whether you are treated in a Public or a Private hospital.
Urology Sydney provides an on-call service to
all patients admitted as a private patient so
you can be assured of a prompt response to your
needs at all times. Your operation date is discussed
and arranged in consultation with you. Admission
as a private patient can incur expenses in addition
to those rebated by Medicare or your health
fund.
QUALITY IMPROVEMENT
We look forward to welcoming you to our Practice
and we encourage you to assist us in continuing
to improve the service we provide by giving
us your feedback. If our service is above or
below what you expect, we sincerely value your
comments.